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Dunkin' Crew Member in Hammond, Indiana

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

 • Follow Brand standards, recipes and systems

 • Follow food safety standards

 • Prepare food and beverages

 • Assemble and package orders and serve to guests

 • Understand restaurant menu including limited time offers and promotions and be able to answer guest questions

 • Maintain a clean and organized workstation

 • Clean equipment and guest areas

 • Stocking items such as cups, lids, etc at workstation

 • Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)

 • Follow speed of service standards

 • Serve and communicate with guests

 • Maintain a guest focused culture in the restaurant

 • Communicate effectively with managers and coworkers

 • Organize and maintain stock room and refrigerated areas

Qualifications:

Skills

 • Must be able to fluently speak/read English

 • Capable of counting money and making change

 • Able to operate restaurant equipment (minimum age requirements may apply)

Key Competencies

 • Works well with others in a fast-paced team environment

 • On time, demonstrates honesty and a positive attitude

 • Willingness to learn and adapt to change

 • Guest focused – anticipate and understand guests’ needs and exceed their expectations.

Physical Demands/Working Conditions:

 • Standing on feet

 • Repetitive motion including bending, stooping and reaching

 • Lifting objects including boxes, ice and product up to 20lbs (if applicable)

 • Working in a small space

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